Monday to friday (08:00 to 19:30) (GMT+1) Saturday and holidays (09:00 to 17:00) (GMT+1)
UK: 0044 08000 211953(free call)
Contact us through our form here
Exclusivity is a real asset and a key factor for the most demanding customers. This is even more pertinent in sectors such as tourism, leisure, and catering, where the "experience factor" is becoming more and more important.
This is why hotels are looking to offer personalised services that help them stand out from their competitors and create that little bit of extra quality.
With this objective in mind, at Hotels VIVA we have created "Selection Club", an option that will help you enjoy an unforgettable stay, and one designed specifically for you, with the most exclusive services.
Thanks to this category, you'll have access to numerous exclusive services, such as rooms and suites with the finest views, access to a private garden, a jacuzzi on the terrace, reserved areas, an exclusive solarium, and much more.
Selection Club is currently available at the following hotels:
Selection Club is a category recommended for people who, like you, are looking for the ultimate in comfort on their leisure or business trips and on holiday.
It's also for people who believe that luxury is about living every moment to the full, and making their stay truly unique.
And, of course, this category can be an attractive option if you're looking for a romantic getaway to Mallorca with your partner.
The key benefit of the Selection Club at VIVA Hotels is that you'll be able to choose whatever you want to do, without having to forego any of our services, and everything with the utmost discretion.
You'll notice the difference as soon as you arrive, as you'll have a private area set aside for immediate check-in and check-out, with no waiting time.
If you so wish, you'll also be able to choose Selection Check-In Express to make the most of your time, or free Late Check-Out (although this option is subject to availability).
In addition, we'll allocate you a premium room for you to enjoy the finest views (remember that our hotels are located in some of the most beautiful spots on the island).
Dining is also part of our Selection Club offer and, if you wish, you can have breakfast and lunch in the best restaurants in our hotels.
If you stay at VIVA Blue & Spa ****, with this option, and on an all-inclusive basis, you'll be able to enjoy a free Premium Selection Club breakfast. And, in the case of VIVA Cala Mesquida Suites & Spa ****SUP 16+, you'll have access to its exclusive Beach Club.
At VIVA Golf ****SUP 18+ this category includes room service for breakfast and dinner, and an exclusive breakfast buffet menu.
Our priority is also to provide a personalised and caring service. Especially in the Selection Club category, which offers services of the highest level, similar to those of a five-star hotel.
All VIVA hotels with Selection Club have 24-hour attention and concierge service via WhatsApp, as well as public relations service, room cleaning, VIP amenities, full minibar on arrival (except at VIVA Cala Mesquida Resort & Spa), Premium bathrobes and slippers, a pillow menu, and a double TV.
You'll also have a Nespresso coffee machine with capsules in your room for the duration of your stay, a free safe, and an evening service (turndown service and room cleaning).
Finally, guests who take advantage of this exclusive option for VIVA hotels will have free parking, a heated pool and solarium areas and discounts for spa and treatments in our wellness centres.
Selection Club assures our guests everything they need to relax during their stay in Mallorca. Come and enjoy a unique experience and join the most exclusive club.
