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VIVA PRO
OUR EXCLUSIVE PORTAL FOR TRAVEL AGENCIES
Offer your clients an unforgettable experience!
At Hotels VIVA we are a guarantee of satisfaction.
The opinions of our clients and the number of repeaters year after year confirm this.
Are you a travel agent and want to book a stay at Hotels VIVA for your clients?
Best online rate
Instant commission
Check in/out online
Contact center for travel agencies
Hotels VIVA
Explore our selection of hotels: as a family, as a couple, with friends or to practice sport!
Eden Lago
Next to Lake Esperanza and the Bay of Alcudia
From 101 EUR/night
Majorca – Puerto de Alcudia
Sunrise
Enjoy a vacation for the whole family
From 94 EUR/night
Majorca – Puerto de Alcudia
Blue & Spa
Aparthotel, it is paradise for families with children
From 95 EUR/night
Carrer Passeig de Bateman, s/n, Playa de Muro
Cala Mesquida Suites & Spa
Total disconnection, rest, enjoy and return home happy
From 137 EUR/night
Mallorca - Cala Mesquida
Cala Mesquida Resort & Spa
Cala Mesquida on the beachfront
From 97 EUR/night
Mallorca – Cala Mesquida
Commited to sustainability and the community
Changing course to save the planet
Guaranteeing a sustainable future for all by involving clients, partners, suppliers and the local community is one of our main goals.
Together we can make a difference when it comes to saving our planet.
You ask, we answer
How can I pay for my reservations?
At VIVA Pro we propose a unique payment system: 100% of the reservation amount is to be paid at the time of booking confirmation, via credit card. If you need to make changes or cancellations, do not hesitate to contact us at info@hotelsviva.com or at 0044 08000 211 953.
How I do receive my commision?
When you confirm the reservation, you will pay the net amount of it, so you will keep your commission at the time you pay the reservation.
What is a promotional code, what is it for and how can I use it?
With a promotional code you can offer your customers additional advantages such as discounts or added values.
How to use?
If you already have a code, enter it in the "promotional code" box and start the reservation process. If your code meets all the established conditions, it will be applied automatically.
• The promotional code only applies to the accommodation and pension of the reservation, not to complementary products.
• It is only possible to apply 1 promotional code per reservation and it cannot be combined with other offers.
• In addition to the general conditions of use, each code has associated specific conditions that you can check on the specific page of the offer.
What is the "best online price guaranteed"?
At VIVA Pro we always offer you the best online price available for the hotels in our chain. If you or your clients find a lower price on any other website or channel, contact us at info@hotelsviva.com and we will match the prices. Keep in mind that the same conditions of dates, room category, board basis as well as the type of rate and payment conditions must match.
What are the advantages of Check-in Online?
By doing the Online Check-in through VIVA Pro, before your clients arrive, you will get them to start enjoying their stay much earlier. Customers who have checked-in Online only have to go to the Check-in online counter, where they will be given the key to their room, saving the check-in process.
If you want to know more, click here.
Client / agency vouchers
When you confirm the reservation, you will receive a confirmation voucher. Keep in mind that it will only show the net price (without the commission), so the best alternative is to deliver an agency's own voucher to the client. If you need a voucher for the Hotels VIVA client, it is possible, but since you do not know the final price, it will not be marked, only the net price will appear.
Agency details
It is the responsibility of the agency to update and correctly maintain the data provided, being the person responsible for the agency who must keep this information up to date.
These data are used to generate proformas and invoices.
VIVA Magazine





