CSR

Our love for the place where we live and for those who visit guides us on the path we follow.

Our home and its untouched landscapes are our greatest treasure and the gift of our hotels. Our
philosophy as a hotel chain is clear and arises from our love and respect for the land
in which we find ourselves: Mallorca, paradise of immeasurable beauty.
At Hotels VIVA, we have a clear commitment to make progress in the fields of energy and
sustainability.

With this in mind, we incorporate devices and technology that allow us to optimise our energy consumption (electricity, diesel or gas) as much as possible, thus also reducing greenhouse gas emissions.

Hotels VIVA currently holds the following certifications:

ISO 9001 AND ISO 14001 CERTIFICATES

All our establishments hold the ISO 9001 (Quality) and the
ISO 14001 (Environmental management) certificates. They are audited every year by the company SGS in order to
guarantee that we meet our quality and service standards and that
all our activities are environmentally friendly.
EMAS VERIFICATION – Verified environmental management

Hotels VIVA has held this distinction since 2008. EMAS is the most important
recognition on a European level with regard to environmental management, and it requires us
to demonstrate our improvements and progress in relation to environmental sustainability, year after year.
SICTED- The Spanish Comprehensive Quality System for Tourist Destinations.

This award involves all the tourism companies within a particular destination with the aim to
increase customer satisfaction.
ALCUDIA ECOTOURISM

An award granted by the Alcudia City Council to those
tourist establishments that adopt good practices with respect for the
environment.