Hotels VIVA has a familiar philosophy and cares for all of our customers. Thus, we want to reward specially those who are regular customers with an extra 5% off, special discounts on upgrade of superior categories and the best online price guaranteed, among other services.

In our main menu you will see the icon, by clicking there you can register easily. Create your username and start enjoying your advantages of My VIVA!

The discounts are automatically applied if you book on our website with your username of My VIVA. Make sure you have logged in with your user when you make your reservation, in this way, all benefits are automatically applied.

Contact us through our call center +44 08000 211953 or through our online chat, we will assist you as soon as possible.

It is the same as the online booking process. The only difference is that the final price includes your extra discount. 

Yes, yes! You will find out how easy is to get benefits of the advantages of My VIVA!

Your health and your vacation without worries are our top priority. We offer a medical assistance service during your stay at the hotel. It covers medical emergencies, accidents or health problems that may arise. We want you to enjoy your stay without worries. See terms and conditions here.